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October 4-5, 2018 APQC Conference Summary
October 5, 2018 Customer Experience - Moving from Customer Satisfaction to Engagement
October 5, 2018 Process Management and Improvement: The Forgotten Component of Organizations' Continuous Improvement Model
October 5, 2018 Improving District Performance for a Better Tomorrow
October 4, 2018 Engaging Employees and Building a Culture of Continuous Improvement
October 4, 2018 Process Excellence with Business Rules and Decisions
October 4, 2018 Aligning a School System's Many Moving Parts
October 4, 2018 Predictive Analytics: Delivering on Data Science's Performance Promise

August 29, 2018 Meeting with the AQPC about New Membership Offerings
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