CFISD Technology Services
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Performance Excellence Program Processes

Employee Whereabouts Process
Identify Technology Service Needs
Submit a Service Request
Assign Service Requests
Prioritize Service Requests by SLA
Monitor Service Requests
Provide Service
Complete Service Requests
Distribute Customer Follow-Up Surveys
Measure Performance
Evaluate Measured Performance Surveys
Significant Improvement Results Survey Review
Managing Overdue Service Requests based on SLA

Instructional Support Center North

10300 Jones Rd.
Houston, Tx 77065
281-897-4000

Instructional Support Center West

10494 Jones Rd.
Houston, Tx 77065
281-897-4000

Falcon Annex
Service Center

11330 Falcon Rd.
Houston, Tx 77064
281-807-8941

Holmsley
Service Center

7315 Hudson Oaks Dr.
Houston, Tx 77095
281-517-2185